Shipping policy
Welcome to ZARQASH. We’re committed to delivering your orders quickly and safely. Please review our shipping details below.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is shipped, you’ll receive an email confirmation with tracking details.
- In case of any delay, we’ll notify you promptly via email or SMS.
Shipping Charges
- Prepaid Orders: Free Shipping on all prepaid orders.
- Cash on Delivery (COD) Orders: ₹99 additional charge applies.
- Occasionally, we may offer free shipping promotions — these will be clearly mentioned on our website.
Delivery Time
- Standard Delivery: 3–7 business days depending on your location.
- Please note that delivery timelines may vary due to courier delays, holidays, or weather conditions.
Order Tracking
Once your order has been shipped, you’ll receive an email or SMS with a tracking link to monitor your shipment.
Wrong Address Disclaimer
Please double-check your shipping address before confirming your order.
We cannot be held responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your package arrives damaged or appears lost in transit, please contact us immediately at zarqash2025@gmail.com with your order number and photos (if applicable).
We’ll assist you in resolving the issue as soon as possible.
International Shipping
Currently, we ship only within India. International delivery options are not available at the moment.